Patient Stories

WHY US / PATIENT STORIES

Robert H.

Gary Z.

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Len immediately felt “comfortable” at AVI New England due to the welcoming staff.

As a teacher, hearing was a key part of his job, as he needed to understand what his students were saying.

However, when he couldn’t hear his students in the classroom, that’s when Len realized he had a serious hearing loss that needed addressing.

First impressions wise, Len immediately felt “comfortable” at AVI New England due to the welcoming staff.

Hearing aids have not only given him “better hearing,” but they have also allowed him to hear sounds he didn’t know existed.

Len encourages anyone else in his position to just “try it” and rates his experience as 10/10.

- Len E.

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You are in good hands and you will be grateful you went.

Cindy went through something that not many people do. In 2000, she lost all of her hearing and found herself completely lost.

After visiting Dr. Bauman for wisdom, she knew she was in the right place. Cindy adds, “He knew what he needed to do in order to restore my hearing in full.”

Since then, she can now hear things she didn’t know existed, such as “the birds chirping and people talking far away.”

Sure, the first step to better hearing can be difficult, but Cindy emphasizes that “You are in good hands and you will be grateful you went.”

Cindy rates her experience with AVI New England as 10/10.

- Cindy W.

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Dr. Bauman is “world renown and you cannot find a better audiologist.”

While Geraldine showed the signs of hearing loss much earlier, it wasn’t until she was age 46 that she recognized the severity of her concerns, noticing she had “trouble hearing the children at work.”

Since then, Dr. Bauman has been her audiologist for the past 30 years and she thoroughly trusts the doctors at AVI New England.

What made a standing impression was the new office and professional staff, who helped to ensure she felt completely at ease.

Geraldine believes that Dr. Bauman is “world renown and you cannot find a better audiologist.”

She rates her experience as 10/10.

- Geraldine K.

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It improved my confidence speaking to people, even in a crowd

Annie first realized she had a hearing loss when she couldn’t hear others on the phone or engage in conversations like she used to.

At first, she was worried that she would not find the solution to her problems.

However, when she entered the clinic, she immediately felt “comfortable and not intimidated.”

As a clinic, making sure the patient feels comfortable at all times is extremely important, and AVI New England has allowed her to do that.

As a result, her life has changed in many ways, adding, “It improved my confidence speaking to people, even in a crowd.”

Annie encourages others in her position to get help with their hearing before it’s too late. She has one simple message: “Get a hearing test and your life will change for the better.”

She rates her experience as 10/10.

- Annie M. Q.

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He had no worries beforehand, as he has “seen Dr. Bauman for about 15 years and found him to be incredibly knowledgeable, concerned, and competent."

As a young person, Stocky constantly missed words being said and found it incredibly frustrating not being able to engage in conversation like others.

He had no worries beforehand, as he has “seen Dr. Bauman for about 15 years and found him to be incredibly knowledgeable, concerned, and competent.”

Stocky now sees his hearing aids as his lifeline, adding, “They have been so important because I have both severe hearing loss and have had jobs requiring dialogue in crowds.”

- Stocky C.

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Hearing aids have allowed George to “interact with others and also let me understand TV and telephone calls.”

George has suffered with a hearing loss for a long time and first noticed his hearing loss “decades ago.”

While he had surgery, which worked for a short while, eventually he needed high-quality hearing aids with professional adjustments. However, he knew exactly where to turn.

Since then, hearing aids have allowed him to “interact with others and also let me understand TV and telephone calls.”

He rates his experience as 10/10.

- George A.

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Eva encourages others to “Go for it, as I have advised three people to go.”

While hearing loss can often be disguised by lip reading and facial cues, Eva first realized she had a hearing loss when she started feeling left out of conversations at the dinner table.

She didn’t have any concerns, but she just wanted to hear better. In one instance, she describes how her mother didn’t like to wear hearing aids, so she made a smart analogy about eyeglasses.

“One point, I collected all her eyeglasses and tossed them in the garbage. I asked her if she was ashamed of wearing glasses. There is no difference in wearing seeing aids or hearing aids.”

She remembers her first impressions with AVI New England well, as she was “very well advised to have the ear canals open and not blocked by the little ones that totally block the canal and distort your voice.”

Hearing aids immediately changed her life and she “went more or less back to following conversations.”
Eva encourages others to “Go for it, as I have advised three people to go.”

She rates her experience as 10/10.

- Eva L.

Dale Kutnick's Hearing Journey at AVI New England

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Dale connected with Dr Bauman straight away and found visiting the clinic “Absolutely worth it.”

Dale doesn’t remember the first time he noticed any hearing loss, but the impact that hearing aids have had on his life have been extremely helpful.

He expresses that “They have been helpful during on-line conferences and in previously 1:1 client and colleague meetings.”

Dale connected with Dr Bauman straight away and found visiting the clinic “Absolutely worth it.”

- Dale K.

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No one looks at me any differently, and I’ve even been applauded for having the courage to be honest about my need for hearing aids.

I first realized I had a hearing problem when I was unable to understand my grandson, which made me worry about safety when I was alone with him. When I decided to address my hearing issues, I didn’t have any fears or concerns about contacting the clinic. From the very beginning, Janice made me feel extremely comfortable, as if this was just a natural part of my life. She explained everything so clearly, helping me understand that this was just another step in taking care of myself.

Since I started wearing hearing aids, I no longer miss parts of conversations, and I can immediately tell if something isn’t clear. It’s been life-changing. If someone is concerned about their hearing, I would definitely encourage them to go for it. No one looks at me any differently, and I’ve even been applauded for having the courage to be honest about my need for hearing aids.

- Jacqueline D.

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Go, see someone.

When I was 55, I found myself lost at my own dinner table, struggling to keep up with conversations. Before contacting AVI New England, I did have some concerns, particularly about my tinnitus.

Fortunately, Dr. Bauman is an expert in dealing with tinnitus. Since I started wearing hearing aids, I have definitely noticed a significant improvement in my ability to hear. While it may never be the same, it helps a whole lot. For anyone concerned about their hearing and considering a visit, I would say, “Go, see someone.”

- Eva L.

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Get tested and learn how important habituation is and how hearing aids might help.

I’ve dealt with tinnitus more than hearing loss. For years, I lived with a constant ringing in my ears, like crickets, until it got so bad that I had to seek help. An ENT told me I’d just have to “live with it,” but that wasn’t enough for me. My own research led me to Dr. Bauman. I wasn’t nervous about contacting him, as a former employee of his had assured me I’d be in good hands.

My first impression of the clinic was very positive—helpful, informative, and finally, a sense of relief that something could be done. While there’s no known cure for tinnitus, my hearing aids help with habituation to the point that I rarely think about it anymore.

To anyone concerned about their hearing, especially if tinnitus is your main issue, I’d say go talk to Dr. Bauman. Get tested and learn how important habituation is and how hearing aids might help

- Ilona F.

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He urges others to get the help they need soon, adding, “You will be making a big mistake if you do not consider AVI.”

Peter, like many others, became accustomed to his hearing loss and unable to hear others.

It wasn’t until he met Dr. Bauman, who provided him with the delicate and professional care he needed, that he realized the severity of his concerns.

Now, without his hearing aids, he describes that he “would be lost without them when I must communicate with others.”

While Pete’s hearing aids are now a big part of his life, he understands that others are still being held back.

He urges others to get the help they need soon, adding, “You will be making a big mistake if you do not consider AVI.”

He rates his experience with AVI New England as 10/10.

- Peter J. C.

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“The tinnitus retraining program is very helpful.”

When Linda first discovered that she had a hearing loss, her biggest concern was “finding a trusted, caring, and skilled provider to help with my tinnitus.”

While she didn’t have any preconceived fears or beliefs, it’s only natural to experience some anxiety before visiting somewhere for the first time.

However, as soon as she walked through the door, she knew that she was in the right place.

In particular, she found that “Dr. Bauman, Paula, and Vanessa continue to be extremely caring and kind – as they all were when I met them.”

Since having her hearing aids fitted, there have been many ways in which her life has changed, adding, “The tinnitus retraining program is very helpful.”

She has one message to others in her position. “You are with the very best. Dr. Bauman is brilliant and very kind. I cannot stress his sincere caring and respect toward his patients enough.”

Linda rates her experience with AVI New England as 10/10.

- Linda C.

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The doctor understood his needs and did a great job at meeting them.

Gary is no stranger to tinnitus, as he has been dealing with a ringing in his ears since age 12.

Unfortunately, it progressively got worse and by the time he was 50, it was intolerable.

Eager to get help, he did some research and found out about Dr. Bauman, adding, “His expertise showed me better ways to deal with the ringing. At this time, I was also experiencing hearing loss. He was able to fit me with hearing aids that helped combat both issues.”

At first, his biggest concern was “being able to hear better,” as he never cared how they would make him feel or look.

Ultimately, he was “tired of saying ‘What?’ all the time.” Nowadays, he says “What?” a lot less and feels a million times better.

While there were many things that impressed him about AVI New England, what stood out the most was the “care and concern” he was given by everyone there.

The doctor understood his needs and did a great job at meeting them.

Since having his hearing aids fitted, he describes that “Life is truly better.” He experiences “less ringing and more hearing.”

He encourages others to “Go and experience a new way of life.”

Gary rates AVI New England as 10/10.

- Gary Z.

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Mari-Carol believes that Dr. Bauman saved her life, as she was “at my wits end when I finally saw him.”

Tinnitus is what brought Mari-Carol to Dr. Bauman, as she was eager to put an end to the ringing in her ears.

While there’s always a little apprehension before visiting somewhere for the first time, Dr. Bauman came highly recommended to her, so she had no preconceived fears or beliefs.

Overall, she was “impressed with the friendliness of the staff and the interest Dr. Bauman took in my case.”

Hearing aids have been a real “game-changer” in many ways. From “tinnitus, boosting my hearing capacity, convenience of Bluetooth connectivity for telephony and media output,” hearing aids have had a direct positive impact on her.

Mari-Carol believes that Dr. Bauman saved her life, as she was “at my wits end when I finally saw him.”

Eager to help others in the same position as her, she insists, “Don’t hesitate. Make that appointment.”

- Mari C. B.

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What stood out the most was the “incredible patience and focus of Natan Bauman.”

Michael first realized he had a hearing loss when he was around 60 years old.

When the time came to treating his hearing loss, he was incredibly impressed with the team at AVI New England.

What stood out the most was the “incredible patience and focus of Natan Bauman.”

Since having his hearing aids fitted, he understands much more and encourages others to “talk directly with Natan.”

He rates AVI New England as 10/10.

- Michael E.

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He encourages others to visit an audiologist, adding, “Go see Dr. Bauman. He will change your life.”

Albert first came to terms with his hearing loss when he discovered he could only hear well in one ear.

Fortunately, his hearing came back after he took steroids for two weeks, however, hearing loss was always on the back of his mind.

To Albert, his biggest concern was “to find good hearing aids to function normally.”

When he first arrived at AVI New England, he thought that the staff were so “caring and helpful.”

Since having his hearing aids fitted, he is more aware of sounds around him and experiences “less buzzing” in his ears.

He encourages others to visit an audiologist, adding, “Go see Dr. Bauman. He will change your life.”

Albert votes his experience with AVI New England as 10/10.

- Albert B.

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Don’t waste time. Seek help. Dr. Bauman is the right person to go to.

Josephine is no stranger to hearing loss, often experiencing a strange pain in her ears from time to time.

She had no worries before visiting AVI New England, as Dr. Bauman has been her doctor for 16 years, and she has complete confidence in him.

First impressions wise, she noticed that it was a “clean facility with caring professionals.”

Now, since having her hearing aids fitted, she is “not lost in conversations.”

When asked what advice she would give to someone else in her position, she adds, “Don’t waste time. Seek help. Dr. Bauman is the right person to go to.”

- Josephine G.

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He encourages others to visit AVI New England, as “Dr. Bauman will assess you and match you to the best solution.”

After David discovered he had a hearing loss, his first concern was “finding a credible, experienced audiologist.”

However, when he found AVI New England, he knew he was partnering with the right hearing healthcare clinic.

Having his hearing aids fitted has changed his life in many ways, adding, “I’m in a sound profession, so in a major way.”

While David has found the answer to his hearing loss concerns, he understands that not everyone else has.

He encourages others to visit AVI New England, as “Dr. Bauman will assess you and match you to the best solution.”

He rates his experience with AVI New England as 10/10.

- David G.

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We travel 3000 miles just to see Dr. Bauman

It was back in 1994 when I first realized I had a hearing challenge, it was concerning to have hearing loss at a young age.

Dr. Bauman is the most knowledgeable, most renowned, and most caring audiologist, both myself and my husband travel 3000 miles to see him!

Our hearing aids have made hearing and interacting in everyday life possible again!

If you are considering booking an appointment with Dr. Bauman, you should do it. Go to the best, don’t consider anyone else.

- ROSANNE AND STEPHEN E.

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Dr. Bauman cares about each person as if they are his only patient

I grew up with a mom who suffered through her own hearing loss never seeking help, and she lost out on so much as a result.

Well, that wasn’t going to be the case for me, so when I realized I too was starting to ask people to repeat themselves many times over, along with suffering the awful sensations of what I believed was tinnitus, I decided to do something about it.

Before I knew about Dr. Bauman, I had sought out another audiologist in my area who tried me out with multiple hearing aids, but to no avail. At that point I realized I needed someone more specialized in tinnitus. I was then introduced to Dr. Bauman and immediately called his office.

The minute I walked into Dr. Bauman’s office, I knew I was in the right place. It’s over an hour’s drive, but I would drive that any day of the week to see him. He is just so knowledgeable, caring, thoughtful, helpful and compassionate. He really does care about each person as if he/she is his only patient.

I thought my problem was just tinnitus, but after he took the time to really get to the root of my problem, he told me I had a hearing loss and gave me all the advice, tools and support to help me. He knows everything there is to know about hearing loss, and he listens and is very insightful. He got to know me well and always makes me feel comfortable every time I see him, which is so important for someone who often feels anxious.

Because of Dr Bauman’s support and expertise, my tinnitus has completely made a 180 and it’s now perfectly manageable. I followed his 8-month program religiously, and I’m so grateful I did, as my life has become a lot more enjoyable now that I am able to manage my tinnitus and hear properly again.

- ANN S.

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He was impressed by the testing and the expert knowledge of the clinic, especially Dr. Bauman, and highlights how trustworthy and professional the staff are.

- Jean P. V.

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I am 95% deaf, but with them, my hearing improves by 90%, significantly enhancing my quality of life.

I first realized I had a hearing challenge when my children noticed that I was having trouble hearing them and suggested that I consult an audiologist. After years of dissatisfaction with other hearing professionals, I decided to visit AVI.

From the moment I walked in, the warmth and professionalism of the staff and the clinical setting reassured me that I had made the right choice. Without my hearing aids, I am 95% deaf, but with them, my hearing improves by 90%, significantly enhancing my quality of life.

I would highly recommend AVI to anyone concerned about their hearing—it’s the best audiological clinic I’ve found after visiting many others over the past 15 years.

- Dr. Alfred G.

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I would say to schedule a visit if you want to improve your hearing!

The first moment I realized something was wrong with my ears occurred after a drug interaction caused nerve damage. Before contacting the clinic, I had concerns that there might be no further help available for my hearing loss. However, my first impressions of AVI New England were that everyone was friendly and professional.

Since I started wearing hearing aids, they have made a huge and positive difference. For anyone concerned about their hearing and thinking about visiting, I would say to schedule a visit if you want to improve your hearing!

- Connie R.

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Please try to get over the stigma; hearing aids (if needed) will help you and those you love.

I’ve had hyperacusis for many years, and it was getting worse. That’s when I decided to seek assistance. I found everyone to be kind, understanding, and helpful.

Since I began wearing hearing aids, they have made a significant impact on my life by helping to desensitize my brain, ensuring that hyperacusis doesn’t get the best of me. Additionally, since I also experience mild hearing loss, the hearing aids help me hear better and more easily during conversations. Please try to get over the stigma; hearing aids (if needed) will help you and those you love.

- Donna G.

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We drive an hour and a half one way just to see Dr. Bauman, and it is well worth it.

My hearing problem has been an ongoing issue for over 25 years, so it’s a bit difficult to pinpoint the exact moment I first realized something was wrong with my ears. However, I can confidently say that Dr.

Bauman has helped us more than any other provider we had before visiting him, and we had two other providers before finding him over 10 years ago. My first impression of the clinic was that everyone was kind and methodical in their approach.

As for my hearing aids, they have impacted my life in various ways; like anything, there’s been a mix of good and bad experiences. We drive an hour and a half one way just to see Dr. Bauman, and it is well worth it.

- Denny D.

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When I first met Dr. Bauman, he was immediately sympathetic and reassured me that something could be done to help with my tinnitus.

I first realized I had a hearing challenge several years ago when tinnitus began to take over my life. The constant ringing in my ears was becoming so obtrusive that I was losing sleep, and it was affecting my cognitive abilities. As a systems analyst working internationally, I couldn’t let tinnitus rule my waking and sleeping hours, but that’s exactly what was happening. I was a wreck.

Before I saw Dr. Bauman, I visited an ENT who told me nothing could be done for tinnitus aside from trying lipoflavonoid supplements. When that didn’t work, I turned to ginkgo biloba, which provided some short-lived relief but came with dangerous side effects. A friend who also suffered from tinnitus recommended I see Dr. Bauman. My only fear was that, once again, I’d meet another dead end in my pursuit of relief.

When I first met Dr. Bauman, he was immediately sympathetic and reassured me that something could be done to help with my tinnitus. During the hearing test, I was also made aware of the extent of my actual hearing loss, which I hadn’t realized before. Since July 2014, I’ve been wearing hearing aids, and they’ve been a lifesaver for me. I’ve kept up with the evolving technology, and I’ve learned that the key to hearing aids is keeping them tuned to your hearing changes. Many people don’t realize that their hearing aids need adjustments over time, so they stop wearing them, thinking they no longer work.

If you’re concerned about your hearing, don’t wait—do it now!

- Marcye B.

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Wearing them has made a powerful positive impact on my life.

The moment I first realized something was up with my ears was while I was sitting at a long table with friends in a restaurant. At that time, I had to confront the acceptance that I was getting older, which made me a bit apprehensive. Janice was very helpful, and I felt I was in good hands with her.

Since I started wearing hearing aids, they have significantly helped me during social events and family gatherings. Wearing them [hearing aids] has made a powerful positive impact on my life. If someone is concerned about their hearing and is considering visiting, I would recommend AVI to anyone looking for support with their hearing.

- Kathryn H.

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Dr. N. Bauman was extremely knowledgeable and experienced, and he took the time to answer all my questions

I first realized something was wrong with my hearing when I had difficulty hearing people on the phone at work, even with the volume turned all the way up. It was incredibly frustrating not to hear everything being reported to me, and I was tired of constantly asking people to repeat themselves or having to guess what I thought they said. My biggest concern was that this hearing loss might be permanent.

Before contacting the clinic, I worried that no matter what hearing device I was prescribed, it wouldn’t help. But when I arrived, my first impression was of a very professional and caring staff. Dr. N. Bauman was extremely knowledgeable and experienced, and he took the time to answer all my questions.

Now that I’m wearing hearing aids, I’m so grateful. They’ve allowed me to hear people, music, nature, and so many sounds I didn’t realize I’d been missing for years. If anyone is concerned about their hearing, I would strongly encourage them to get evaluated. I noticed my hearing wasn’t right at a young age, but I waited, and I shouldn’t have.

- Annie Q.

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You have so much life to gain. If not now, when?

I first realized something was wrong with my hearing when my son, still in high school at the time, asked why I kept saying, “What did you say?” so much. He was genuinely concerned that it was affecting our ability to communicate easily. Before contacting the clinic, I had several concerns. I worried I’d be seen as extremely old and out of touch because I had to wear a hearing aid. I also doubted whether the hearing aids would work, worried they would squeak, be noisy, require a lot of upkeep, and not really improve my life. The potential expense was another concern.

When I first visited the clinic, everyone was kind and seriously knowledgeable about hearing. Since getting my hearing aids, my life has changed. I used to tune out conversations because I couldn’t decipher what people were saying. Certain voices, especially my young niece’s and my granddaughter’s, were at pitches I just couldn’t hear. Now, with my hearing equipment, I can finally hear them.
To anyone concerned about their hearing, I’d say, you should try it—you won’t be sorry. You have so much life to gain. If not now, when?

- Julie

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Dr. Bauman is THE BEST, and he will find a hearing aid that suits your needs and budget.

I first realized I had a hearing issue forty years ago when I suddenly lost all hearing in my right ear. It was very concerning. When I decided to seek help, I didn’t have any preconceived fears or concerns, but I was immediately impressed by how extremely professional and thorough everyone was.

Now, I can’t function without my hearing aids—they have been essential to my daily life. Dr. Bauman is the BEST, and he will find a hearing aid that suits your needs and budget.

- Martin C.

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I gave in—and it turned out to be the best decision I’ve ever made.

My hearing issues began after a double ear infection, and only part of my hearing came back. At first, I didn’t want hearing aids, but after some time, I gave in—and it turned out to be the best decision I’ve ever made. I had no fears or concerns about switching to AVI New England, and my first impression was how caring and friendly the staff were.

Now, I do wear hearing aids, and as I said before, it’s the best decision I have made. To anyone concerned about their hearing, I would say you’ll receive a professional hearing test, a clear explanation, and the best advice on which hearing aids will suit your needs at AVI New England.

- Kathryn R.

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Do not be embarrassed by anything that has the potential to make life so much more enjoyable for you and those around you.

I first became concerned about my hearing when I started experiencing ringing in my ears when I was twelve after being exposed to a very loud noise. The ringing never went away, and with limited options for help, I did my best to manage it. Many years later, hearing loss was detected along with the severe ringing, and it became harder to hear people. I found myself saying “What?” far too often, and I knew I needed help with both the ringing and the hearing loss. My search led me here.

My main concern was whether the volume of the ringing could be reduced. When I arrived, I was comforted to finally find someone who gave me hope that relief was possible. Since getting hearing aids, I rarely say “What?” anymore, and the ringing has become much less of a daily issue.

Do not be embarrassed by anything that has the potential to make life so much more enjoyable for you and those around you. Most people I meet don’t even realize I’m wearing hearing aids

- Gary Z.

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Dr. Bauman is the best audiologist I’ve come across in my 40 years of wearing hearing aids.

I first realized I had hearing problems at a very young age when I couldn’t understand my father’s sermons in church. I didn’t have any concerns about seeking help because Dr. Bauman had already supplied me with hearing aids before he began AVI. He is extremely professional and knowledgeable—the best audiologist I’ve ever visited over the years.

My first impression of AVI was that the staff is both professional and compassionate. Now, my hearing aids allow me to understand my grandchildren, and that is truly a gift. If you’re concerned about your hearing, I can say that Dr. Bauman is the best audiologist I’ve come across in my 40 years of wearing hearing aids.

- Anonymous

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My experience has been overwhelmingly positive, largely because of Janice Howard.

I first realized I had a hearing problem thanks to the honesty and love of my fiancée, now my wife. She helped me understand that something was wrong. I didn’t have any fears or concerns before seeking help, and although I don’t remember my first impressions, my experience has been overwhelmingly positive, largely because of Janice Howard.

Wearing hearing aids has been a positive change in my life, and if anyone is concerned about their hearing, I would strongly recommend they see Janice Howard.

- Peter B.

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Since updating my hearing aids, it’s been so much easier to hear, especially with the Bluetooth connections.

I first realized I had a hearing issue when my adult kids started getting annoyed with me constantly saying, “What?” I didn’t have any fears about seeking help, as I had hearing aids before, and this was just an update. My first impression of the clinic was that everyone was very kind and professional.

Since updating my hearing aids, it’s been so much easier to hear, especially with the Bluetooth connections. If someone is concerned about their hearing, I’d recommend making an appointment and seeing what they think.

- Donna L.

Request a Callback

If you have any questions, require any help or would like our advice, then you can request a callback and we’ll call you as soon as we’re available.

Please note that due to demand for appointments and a nationally-renown reputation, there is currently a short wait time if you’re a new patient. For information on why our existing patients believe we’re worth the wait, then please click here.

We look forward to hearing from you.