Contact Our Practice
Taking the first step toward better hearing can feel like a big decision, and we’re here to make it simple. Reach out by phone or through the form below, and a friendly member of our team will be in touch soon. If you are experiencing a medical emergency, please call 911.
Appointment Policy
At AVI New England, we aim to provide timely, high‑quality hearing care. Missed or late appointments affect both our team and other patients who need our services. Please review our appointment policy:
Appointment Cancellations
When you book an appointment, that time is reserved for you. To avoid inconveniencing other patients, please notify us as soon as you know you can’t attend.
- Hearing assessments: 24 hours’ notice required
- Tinnitus or sound sensitivity visits: 48 hours’ notice required
Early cancellations help us offer that appointment to another patient.
How To Cancel
Please call (475) 227‑0842 during office hours (8:30 a.m.–5:30 p.m.) to cancel.
If we’re unavailable, leave a voicemail with:
- Your name
- Your phone number
- The reason for cancellation
We’ll return your call as soon as possible.
Late Cancellations & No‑Shows
- Canceling less than 24 hours before your appointment is considered a late cancellation.
- Missing an appointment without contacting us is a no‑show.
Both late cancellations and no‑shows incur a $50 missed‑appointment fee.