Teleaudiology

Our teleaudiology appointments let you meet with an AVI New England provider from the comfort of home. It’s a convenient way to handle follow-up visits, fine-tune your hearing aids, and stay on track with your tinnitus or hearing care plan.

Convenient, Expert Hearing Care Through Teleaudiology

Attending an in-office hearing care appointment can be challenging due to scheduling issues, travel problems or the difficulty of finding someone to care for dependents. Technological upgrades have made teleaudiology a viable solution for ongoing hearing care.

What Is Teleaudiology?

Teleaudiology utilizes teleconferencing technology to enable patients to connect with their audiologists. Using the video camera on your Smartphone, tablet, laptop or desktop and an internet connection, you can connect to your hearing care provider for a face-to-face consultation without having to come in for an office visit.

Though teleaudiology became a preferred means of no-contact consultations during the pandemic, it continues to provide a viable alternative for our patients who need a hearing care consultation but cannot attend an in-office appointment due to any number of unavoidable challenges.

Easy Steps of a Teleaudiology Appointment

Scheduling a teleaudiology appointment is as easy as setting up an in-office appointment.

1

Contact Us Using Our “Schedule A Teleaudiology Appointment” Form

After providing the requested information and submitting the form, an AVI New England patient care specialist will contact you to help set a date and time for your appointment.

2

Your Confirmation Email

After settling on a date and time, we’ll send you a confirmation email. Within this email is your appointment confirmation along with critical information regarding the setup and testing of the camera and microphone on your device, and a link you will use to connect to your audiologist for your appointment.

3

Connect With Your Care Provider and Our No-Obligation, Initial Consultation

When the day and time for your appointment arrive, you will click on the link provided in the confirmation email for a live, face-to-face consultation with your care provider using teleconferencing.

Our initial consultation for potential patients provides them with an opportunity to ask questions and discuss their concerns about hearing loss, hearing tests and hearing aids. Your care provider will answer your questions and concerns and recommend the best suitable hearing solution.

4

Support for Existing Patients

Existing patients can take advantage of our teleaudiology consultations for face-to-face device troubleshooting, remote device programming assistance or to have their questions answered by their hearing care provider with the same level of concern and expertise they receive during in-office appointments.

Why Teleaudiology Matters

Getting to an appointment isn’t always easy, whether you’re managing a busy schedule, limited transportation, or living farther from our offices. Teleaudiology removes those barriers so you can stay on track with your hearing, tinnitus, or sound sensitivity care, with the same expert support from our team right from home.

Benefits of Teleaudiology

Teleaudiology brings the expertise of AVI New England directly to you through secure video visits. It’s a convenient way to stay connected with your provider between in-office appointments and keep your care moving forward.

Expert follow-up care without the drive to our office

Convenient support for hearing aid questions and adjustments

Ongoing guidance for tinnitus and sound sensitivity treatment

You’ll need a smartphone, tablet, or computer with a camera, microphone, and internet connection. We’ll send instructions so you can join easily.

Many newer hearing aids can be adjusted remotely through a smartphone app. We’ll let you know if your devices support remote fine-tuning.

Not always. Hearing tests, earwax removal, and new hearing aid fittings require an office visit, but follow-ups and check-ins often work well virtually.

Yes. We use secure, privacy-focused video technology to protect your personal health information during every virtual appointment.

Common Questions About Teleaudiology

Virtual care may be new to you, and it’s natural to wonder how it works. Here are answers to some of the questions our patients ask most often about teleaudiology appointments.

Connect with the AVI New England Over Teleaudiology

Regardless of whether you are a new or an existing patient, our teleaudiology service is a convenient way for us to continue to provide hearing services to our community as an alternative solution to meet your rapidly changing hearing health needs.

Take advantage of our no-contact alternative regardless of the circumstances that make an in-office appointment unworkable or inconvenient. Simply fill out the form to set up your appointment.

No Contact, Expert Hearing Care Through Tele Audiology

Attending an in-office hearing care appointment is not always simple due to scheduling issues, travel problems, or the challenge of finding someone to care for dependents.

In addition, self-isolation, social distancing protocols, and various health concerns related to COVID-19 have made tele-audiology a viable, no-contact solution for ongoing hearing care.

Other Services

When your hearing aids aren’t working the way they should, our team can diagnose the problem and get you back to hearing clearly as quickly as possible.

Lenire combines sound and gentle tongue stimulation to help retrain how your brain responds to tinnitus, with expert guidance from start to finish.

Our tinnitus specialists identify what’s driving the ringing, buzzing, or hissing in your ears and create a plan to bring you real relief.